Returns & Exchanges

We want you to love your Rowen razor. If you don’t, we’ll make it right.

100-Day Risk-Free Trial

Try Rowen for up to 100 days. If you’re not completely satisfied, send it back for a full refund—no questions asked.

To Start a Return or Exchange

1. Email us at hello@tryrowen.com with your order number.

2. Let us know whether you’d like a return or an exchange.

3. We’ll send you return instructions and a prepaid return label (if eligible).

Once we receive your item, we’ll process your refund or exchange within 3–5 business days.

Conditions for Returns

• Returns must be initiated within 100 days of delivery.

• Items must be returned with all original components (e.g., razor handle, blades, stand).

• Refunds will be issued to the original payment method.

Exclusions

• We do not accept returns for products that are damaged due to misuse or neglect.

Still Have Questions

Reach out to us athello@tryrowen.com and we’ll be happy to help.

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