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Returns & Exchanges

We want you to love your Rowen razor. If you don’t, we’ll make it right.

100-Day Risk-Free Trial

Try Rowen for up to 100 days. If you’re not completely satisfied, send it back for a full refund—no questions asked.

To Start a Return or Exchange

1. Email us at hello@tryrowen.com with your order number.

2. Let us know whether you’d like a return or an exchange.

3. We’ll send you return instructions and a prepaid return label (if eligible).

Once we receive your item, we’ll process your refund or exchange within 3–5 business days.

Conditions for Returns

Returns must be initiated within 100 days of delivery.

Items must be returned with all original components (e.g., razor handle, blades, stand).

Refunds will be issued to the original payment method.

Exclusions

We do not accept returns for products that are damaged due to misuse or neglect.

Still Have Questions

Reach out to us athello@tryrowen.com and we’ll be happy to help.

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