Returns & Exchanges
We want you to love your Rowen razor. If you don’t, we’ll make it right.
100-Day Risk-Free Trial
Try Rowen for up to 100 days. If you’re not completely satisfied, send it back for a full refund—no questions asked.
To Start a Return or Exchange
1. Email us at hello@tryrowen.com with your order number.
2. Let us know whether you’d like a return or an exchange.
3. We’ll send you return instructions and a prepaid return label (if eligible).
Once we receive your item, we’ll process your refund or exchange within 3–5 business days.
Conditions for Returns
• Returns must be initiated within 100 days of delivery.
• Items must be returned with all original components (e.g., razor handle, blades, stand).
• Refunds will be issued to the original payment method.
Exclusions
• We do not accept returns for products that are damaged due to misuse or neglect.
Still Have Questions
Reach out to us athello@tryrowen.com and we’ll be happy to help.